1. Introduction
This Privacy Policy explains how Praxis Marketing Consultancy, trading as Axario ("we", "us", "our") collects, uses, stores and protects personal information through the Axario platform ("Axario").
Axario is a cloud-based SaaS platform used for asset management, compliance tracking, maintenance scheduling and operational risk management.
This policy complies with the Protection of Personal Information Act (POPIA), 2013 (South Africa).
2. Operator Details
- Legal Entity: Praxis Marketing Consultancy, trading as Axario
- Trading Name: Axario
- Registration Number: 2025/558202/07
- Registered Address: 44 Old Kent Drive, Midstream Estate, Olifantsfontein, Gauteng, 1692, South Africa
- Contact Email: axario.app@gmail.com
- Jurisdiction: Republic of South Africa
3. Information We Collect
3.1 Account Information
- Name
- Email address
- Login credentials
- Organisation details
3.2 Organisation Data
- Company/organisation profiles
- User roles (Asset Owner, Service Provider, Contractor)
- Site and asset structures
3.3 Uploaded Content
Users may upload:
- Compliance certificates
- Inspection reports
- Maintenance records
- Contracts
- Asset documentation
- Photographs and evidence files
3.4 Technical Data
- IP address
- Device information
- Browser type
- Usage logs
4. How We Use Information
- Provide access to the Axario platform
- Store and manage compliance and asset data
- Enable collaboration between users
- Generate reports and operational insights
- Maintain system security and performance
- Improve platform functionality
5. Data Storage & Infrastructure
Axario uses secure cloud infrastructure, including Supabase and related cloud database services, to store and process data.
Data may be stored in secure data centres located outside South Africa. Where cross-border transfers occur, we ensure appropriate safeguards are in place.
6. Data Sharing
We do not sell personal information. We may share data only with:
- Service providers supporting platform operations (e.g. cloud hosting)
- Users within the same organisation
- Contractors assigned to specific tasks
7. Data Security
We implement reasonable technical and organisational measures to protect data, including:
- Access controls
- Authentication systems
- Encrypted storage (where applicable)
- Audit logging
8. User Rights (POPIA)
Users have the right to:
- Access their personal information
- Request correction of inaccurate information
- Request deletion (subject to legal obligations)
- Object to processing where applicable
Requests can be sent to: axario.app@gmail.com
9. Data Retention
We retain data only as long as necessary to:
- Provide services
- Meet legal obligations
- Maintain operational records
10. Third-Party Services
Axario may rely on third-party infrastructure providers such as cloud hosting and database services to operate the platform.
11. Disclaimer on Compliance Information
Axario provides tools, templates, workflows and reporting features only.
Axario does NOT:
- Provide legal advice
- Certify compliance
- Guarantee regulatory compliance
- Act as an auditor or inspector
Users remain fully responsible for ensuring compliance with applicable laws and regulations.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of material changes.
13. Contact
For privacy-related queries: axario.app@gmail.com