One system. Full operational control.

A living register of every asset.

Track every asset, location, and lifecycle event in one place. Replace static spreadsheets with a live system that everyone can trust.

• Hierarchical asset structure
• QR codes & barcodes
• Service history & warranties
• Bulk import / export

Log downtime the moment it starts.

Track asset downtime as active, partial or resolved — feeding directly into Asset Burden Scores, reliability metrics and the Operational Health calculation. No separate spreadsheet, no month-end reconciliation.

• Active, partial and resolved states
• Feeds Asset Burden and reliability metrics
• Per-asset downtime history
• Visible on the asset detail and portfolio views

See how a failure cascades across your operation.

Every asset carries an upstream / downstream causality chain — so when a generator fails, you can see exactly which systems, sites and compliance obligations are affected, and which contractor was last on site.

• Upstream and downstream asset relationships
• Contractor and service history in one timeline
• Compliance failures linked to root causes
• Powers the Operational Risk Timeline per asset

Map obligations to the work that matters.

Link regulatory and operational obligations directly to assets, sites, and owners. Nothing falls between the cracks.

• Custom obligation templates
• Owner assignment & SLAs
• Live audit readiness
• Regulatory framework library

Regulatory compliance, ready to apply.

Pre-built template packs mapped to SA and UK legislation. Apply an entire compliance framework to an asset in one click — or build and save your own.

• SA regulatory packs — OHS Act, SANS 10400-T, SANS 10142
• UK statutory regimes — BS 7671, LOLER, ACoP, Food Safety Act
• Legislation references on every template
• Save your own templates for reuse across sites

Audit-ready by default.

Every action is timestamped and attributed. Generate evidence packs in a click — for internal reviews or external auditors.

• Continuous evidence capture
• One-click audit exports
• Reviewer comments & sign-off
• Immutable activity log

Audit-ready evidence in one tap.

Build tamper-evident audit packs for a single asset, a site, a contractor or an entire portfolio. Share via a secure tokenised link with auditors, insurers and clients — every download logged to the audit trail.

• Per-asset, site, contractor or portfolio scope
• Tamper-evident compliance chain
• Tokenised external sharing
• Exportable to PDF for boards and insurers

See compliance failures before they happen.

Axario forecasts which statutory inspections, certificates and contractor documents are trending toward breach — surfacing them on the dashboard with enough lead time to intervene, not enough to become an audit finding.

• Forward-looking risk, not backward-looking reports
• Statutory inspection breach forecasts
• Certificate and insurance lapse warnings
• Feeds the Daily Briefing automatically

Work orders, from raised to signed-off.

Create work orders from corrective actions or independently. Assign to internal staff or external contractors. Track status from created to signed-off with full time and evidence trail.

• Raise from corrective actions or standalone
• Assign to internal staff or contractors
• Real-time status tracking
• Sign-off with evidence required

From quote to paid, without leaving the job.

Generate branded quotes and invoices in seconds, share them however your client prefers, and track exactly how much of what you quote turns into revenue.

• Branded PDF quotes and invoices — your logo, colours and banking details
• Share via WhatsApp, email or a secure public link
• Send for approval, with win/loss reasons captured on every outcome
• Quote pipeline reporting — conversion rate, response time, revenue leakage

Send work to a contractor in one tap.

Generate a secure tokenised link from any asset. Share via WhatsApp. Contractors scan parts, log findings and upload evidence with no account required.

• Secure tokenised work link
• Share via WhatsApp or email
• No contractor account needed
• All activity logged to the asset

Contractor compliance, automated.

Onboard contractors via a lightweight portal. Track insurance, RAMS, and qualifications — with proactive renewals.

• Self-service contractor portal
• Document expiry alerts
• Approval workflows
• Verified audit readiness scorecards

Every contractor graded A to F, automatically.

Axario computes a live reliability grade for every contractor from on-time completion, certificate coverage, evidence quality and client feedback — so procurement, site managers and clients can see who is actually delivering.

• A–F grade per contractor
• On-time completion and certificate coverage
• Evidence quality and rework rate
• Auto-block on lapsed insurance or qualifications

Every part installed, recorded forever.

Scan existing barcodes or photograph nameplates to record every part installed or replaced. Builds a complete running history per asset over time.

• Barcode and QR scanning
• Photograph nameplates and serials
• Running history per asset
• Lifetime cost and replacement tracking

Spare parts, materials and supplies — across every location.

Track stock of spare parts, consumables and materials across multiple stores, sites and contractor vans. Works for asset owners managing their own stock and for service providers managing inventory on behalf of clients. Issue stock to a work order in one tap, with min/max levels, reorder alerts and full movement history.

• Multi-location stock — stores, sites and vans
• Issue to work orders, assets or jobs
• Min/max levels with reorder alerts
• Stock movements, transfers and adjustments
• Available to asset owners and service providers
• Inventory & locations report — value, on-hand and shortages by site

One number that tells you how the operation is really running.

A single 0–100 executive metric combining compliance (40%), asset condition (20%), contractor reliability (15%), audit readiness (15%) and overdue actions (10%) — banded Excellent / Good / Attention Required / High Risk so leadership can act on it instantly.

• Five weighted components
• Statutory readiness surfaced separately
• 90-day trend on the dashboard
• Site, region and portfolio rollups

See exactly what's driving your score.

The headline Operational Health Score — for example, 76 out of 100 — is shown with an Excellent / Good / Attention Required / High Risk rating band and an explanation of what drives it. A 90-day trend shows how the score changes over time, with audit readiness and statutory readiness shown alongside.

• Headline Operational Health Score and rating band
• Explanation of what drives the score
• 90-day Operational Health trend
• Audit readiness and statutory readiness shown alongside
• Rolls up from asset to site, region and portfolio

One score for how your business is actually running.

A single executive view combining response times, quote conversion, PM adherence, invoice ageing, client satisfaction and team capacity — with drill-through into what's driving it.

• Composite health score with colour-coded status
• Quote pipeline and quote-to-invoice conversion built in
• Team capacity view across your workforce
• Available to service providers from the Admin hub

See exactly which assets are costing you the most pain.

A 0–100 score per asset combining downtime (25%), maintenance frequency (20%), corrective actions (20%), compliance failures (15%) and asset health (20%) — banded Healthy / Costly / Liability so leadership can target the assets driving the most cost and risk.

• Five weighted factors, one composite score
• Bands: Healthy, Costly, Liability
• Ranked worst-performers by site or portfolio
• Feeds directly into refurbishment decisions

Monitor, Refurbish or Replace — recommended per asset.

A live Renewal Watchlist analyses age, condition, compliance history and Burden Score to recommend Monitor / Refurbish / Replace for every asset — turning capital planning from guesswork into evidence-backed decisions.

• Monitor / Refurbish / Replace per asset
• Blends age, condition, cost and compliance
• Portfolio-wide capital planning view
• Exportable to budget and board packs

A one-page executive summary, ready for the board.

Export a one-page Board Pack combining Operational Health, Statutory readiness, top risks, worst-performing assets and renewal recommendations — formatted for boards, investors and insurers, on demand.

• One-page executive PDF
• Health, Statutory readiness, top risks and renewals
• Portfolio, region or single-site scope
• Board-, investor- and insurer-ready

IF → THEN → AFTER automation across the platform.

Build rules that escalate overdue actions, notify clients of critical findings, auto-block contractor assignment when insurance lapses, or trigger preventative work orders on age and runtime thresholds — no manual triggering required.

• Triggers across compliance, assets and contractors
• Escalation paths with delay windows
• Auto-block on lapsed certificates or insurance
• Hourly evaluation, fully audited

Proactive, not reactive — with pre-filled emails for every workflow.

Critical findings trigger instant client notifications and overdue actions escalate automatically, with an hourly rules engine doing the chasing. When a person does need to write, pre-filled templates cover service requests, reminders, overdue chases, evidence requests and next-scan-due notices — every send logged to the audit trail.

• Instant client notifications on critical findings
• Automatic overdue escalations — hourly rules engine
• Email, in-app and SMS alerts
• Post-job satisfaction check-ins, upsell prompts and review requests
• Re-engagement sequences for lapsed customers
• Contract-expiry and upcoming-service reminders
• Service request and reminder email templates
• Every send logged to the audit trail

A single morning read of what matters today.

Every morning, managers get a personalised digest — overnight changes to the Operational Health Score, statutory inspections falling due this week, overdue actions, contractor issues and the assets driving the most risk.

• Operational Health movement overnight
• Statutory inspections due in 7 days
• Top overdue actions and at-risk assets
• Delivered in-app and via email

Branded reports and audit packs in one tap.

Generate branded per-visit reports or full client audit packs covering all sites, assets, compliance status and open actions. One tap from any visit or client page.

• Branded per-visit PDF reports
• Full client audit packs
• Covers sites, assets, status and open actions
• One tap from any visit or client page

Built for service businesses, not just asset owners.

Manage every client, every site, and every visit in one place. Track findings, raise corrective actions, generate audit packs, and show clients exactly what was done.

• Client portfolio dashboard
• Visit and findings logging
• Corrective action tracking
• Customer audit pack generation
• Multiple contacts per account with role (billing / on-site / decision-maker)
• Customer type, engagement type and custom tags for segmentation
• Contracts, SLAs and warranty tracking with expiry alerts

Schedule maintenance and assign jobs in seconds.

Plan routine service or inspections, assign them to a contractor or internal team member, and send a WhatsApp or email request with a tokenised status link — all from one form. Skill-matching suggests the right technician for each job based on the work required, and drag-and-drop rescheduling lets you rebalance the calendar in seconds — with undo.

• Schedule maintenance from the field hub or asset page
• Assign to contractor or team member inline
• Technician skill-matching on job assignment
• Drag-and-drop calendar rescheduling — including a Team view for reassigning between technicians, with undo
• Tokenised feedback link — no login required
• Smart in-app notification routing

Every visit, work order and deadline — on one calendar.

See visits, work orders, compliance deadlines and corrective actions colour-coded by urgency, with one-tap directions and client notifications.

• Week, month and heatmap views (3/6/9/12-month)
• Open in Google or Apple Maps directly from any event
• Notify client with one tap from the calendar
• Same experience for Asset Owner and Service Provider views

See every job on a calendar — and get there in one tap.

Visits, work orders, compliance deadlines and corrective faults appear on the on-site Schedule, colour-coded by urgency. Each event shows the client, site and full address, with an Open in Maps button that uses coordinates where available and falls back to the street address — Google Maps on Android and desktop, Apple Maps on iOS.

• Clickable calendar entries — visits, work orders, deadlines and faults
• Drag-and-drop rescheduling with undo — Team view to reassign between technicians
• Open in Maps for turn-by-turn navigation to the site
• Notify client inline via branded WhatsApp or email
• Week, month and 3/6/9/12-month heatmap views

Quote customers and contractors, then track approval end to end.

Build branded PDF quotations with line items, terms and validity, send via WhatsApp or email, and let customers accept, decline or ask questions through a secure link.

• Branded PDF quote builder
• Send via WhatsApp, email or secure link
• Customer accepts/declines without login
• Full approval trail on the call-out record

A mobile-first workspace for technicians on site.

The On-site tab puts today's inspections, assigned work orders, fault reporting, evidence upload and barcode scanning in one mobile-optimised view.

• My work orders and today's inspections
• Report a fault or log today's work
• Upload before/after photo evidence
• Barcode scan for parts and assets

Turn every completed job into a marketing moment.

After every job sign-off, a subtle prompt invites you to share your latest work on LinkedIn, Facebook, WhatsApp, X, Instagram or email — pre-filled with your live company stats and a link straight to your Verified Track Record. Non-blocking, snooze-aware, and available on demand from Admin at any time.

• Post-job share prompt — LinkedIn, Facebook, WhatsApp, X, Instagram, email
• Auto-links to your Verified Track Record — not a static marketing page
• Share ad-hoc from Admin → Verified Track Record or Business Health

A live, tamper-evident public profile that wins work for you.

Every completed job feeds a public, shareable profile — jobs completed, average response time, on-time completion, quote acceptance rate, compliance badges and opted-in client feedback. All computed from live platform data and marked 'Verified by Axario', so prospects see proof, not promises.

• Live jobs completed, on-time % and response time
• Insurance and certification badges with expiry status
• Opted-in client feedback snippets
• Share via link, WhatsApp or email — periodic re-share reminders

Ask for reviews, upsells and renewals automatically.

Five ready-made triggers keep customers engaged without manual chasing: upcoming service reminders, contract-expiring prompts, lapsed-customer re-engagement, post-job satisfaction check-ins, and post-job review and upsell requests — all branded, timed and delivered via in-app, WhatsApp or email.

• Post-job review request — build your Verified Track Record automatically
• Post-job upsell prompt and satisfaction check-in
• Upcoming service (PM) and contract-expiring reminders
• Customer-lapsed re-engagement sequences

Branded reports and audit packs in one tap.

Generate branded per-visit reports or full client audit packs covering all sites, assets, compliance status and open actions. One tap from any visit or client page.

• Branded per-visit PDF reports
• Full client audit packs
• Covers sites, assets, status and open actions
• One tap from any visit or client page

Contractor compliance, automated.

Onboard contractors via a lightweight portal. Track insurance, RAMS, and qualifications — with proactive renewals.

• Self-service contractor portal
• Document expiry alerts
• Approval workflows
• Verified audit readiness scorecards

Company → Region → Site → Building → Asset — with custom levels where you need them.

Structure your organisation to match how it actually operates, not how the software assumes it should. Add custom levels between any tier for complex portfolios.

• Five-tier default hierarchy
• Custom levels between any tier
• Matches complex portfolios and group structures
• Consistent structure across every module

One account, many organisations. Switch in one click.

Manage multiple distinct organisations — separate legal entities, client groups or business units — from a single login, with a one-click switcher.

• Multiple organisations per login
• Separate legal entities or business units
• One-click switcher
• Data fully isolated per organisation

Workspace-level control, not just user permissions.

Dedicated Super Admin controls for user management, role assignment, data retention policy and full audit trail visibility across the entire workspace.

• User management and role assignment
• Data retention policy control
• Workspace-wide audit trail visibility
• Separate from day-to-day operational roles

Control who can do what, from one place.

Invite teammates, assign roles and manage access without digging through settings — with a live preview of what each role can see and do before you send the invite.

• Five roles: Owner, Admin, Manager, Viewer, Contractor
• Per-module Create/Read/Update/Delete preview before inviting
• Deactivate, reactivate or remove members; revoke pending invites
• Enforced server-side, scoped per organisation

Capture incidents the moment they happen — and never miss a policy renewal.

Log incidents from mobile, triage by severity, and track to resolution with root-cause analysis. Policies, certificates and renewal dates live in one place, so coverage gaps surface before they become claims.

• Mobile-first incident capture
• Severity & SLA tracking
• Corrective actions and root-cause reporting
• Centralised policy library
• Automatic renewal reminders
• Certificate of Insurance management
• Coverage gap reports

One document vault. Total control — and fast setup.

Centralize and version every document with granular permissions and full audit logs by default. Getting data in is just as controlled: CSV import with downloadable templates, pre-import validation and row-by-row error reporting.

• Version history and granular permissions
• Ask Axario: natural-language answers grounded in your own records
• Retention policies
• Downloadable CSV import templates
• Pre-import validation with row-by-row error reporting
• Post-import summary

A field-ready PWA that works without signal.

Install Axario as an app on iPhone, iPad or Android. Field teams raise inspections, log actions and capture photos fully offline — everything queues in the offline outbox and syncs the moment a connection returns.

• Installable PWA on iOS and Android
• Offline outbox for inspections, actions and photos
• Camera capture for nameplates and evidence
• Today view: jobs, inspections and priorities